5 Reasons to make a Phone call

5 Reasons to make a Phone call

While most people consider calling customers, colleagues and loved ones “old school”, the fact remains that picking up the phone and making the call rather than sending an e-mail or engaging on social media has many advantages. Here are 5 reasons why making a call is far more effective than sending an e-mail. 1. Connecting with people lifts your mood – this has been scientifically proven! Recent research into the science of...

Read More

5 Reasons to avoid e-mail

5 Reasons to avoid e-mail

Technology has completely changed the way we communicate – particularly e-mail. Where are the days when we built solid business and personal relationships by meeting each other face to face and having a conversation? We’ve all fallen into the e-mail trap, so here are 5 reasons to avoid using e-mail when you can. 1. It’s time consuming – it takes much longer to type an e-mail than it does to have a quick conversation. If you type...

Read More

Your Body – the Universal Language

I’ve just returned from speaking at several conferences in Iran, a country where all my presentations were simulcast in Farsi as I only speak English and Afrikaans. What made the experience really compelling though was the realization that despite the possible difficulties presented by verbal exchanges, body language is universal. I made great connections both from the stage and from interactions with all the delegates after my...

Read More

AIDA – A simple technique to improve your Sales and your Presentations.

AIDA is the original sales training acronym, from the late 1950’s, when selling was first treated as a professional discipline, and sales training began. AIDA is even more relevant today. If you remember just one sales or selling model, remember AIDA. Often called the ‘Hierarchy of Effects’, AIDA describes the basic process by which people become motivated to act on external stimulus, including the way that successful selling...

Read More