Employee Behaviour can batter the bottom-line

Employee Behaviour can batter the bottom-line

Behaviour is defined in the World English Dictionary as ‘a manner of behaving or conducting oneself’. Staff behaviour in the corporate sense can be defined as ‘conduct by employees’, i.e. what employees do. This conduct leads to a company developing a unique atmosphere, which results in a specific modus operandi. The effect of employee conduct on the success of the business cannot be overstated. It is, after all, the employees who are...

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How can Coaching lead to creating high performing employees? Part 4 – When to Coach.

The most critical part of any manager – employee coaching programme, is knowing when to start. And how to start. The old adage “when the student is willing, the teacher will appear” definitely applies here. No-one likes being “pushed” or “showed up”. Nobody likes to lose face, so the engagement phase of coaching any employee needs to be handled with care and respect. In Part 4 of this series, I’ll...

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Motivating Employees: Understanding Mind Management Part 6 of 6.

Your mind cannot operate in negatives.   Whatever you do, do not think of pink elephants!   What are you thinking about right now?   90% of the population will say … Pink Elephants.  Even after you were clearly asked not to! Yet this is symptomatic of much of the communication we are subject to. Both as a receiver and as a sender of verbal messages. How do our clear messages not to do something translate so...

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Motivating Employees: Understanding Mind Management Part 5 of 6.

Your mind cannot distinguish between what is real and what is imaginary.   Exercise. You’ll need a friend or spouse to help you with this exercise.   Make sure you are sitting relaxed in a comfortable chair. Place your hands on the arms rests, sit back, close your eyes and relax. While you are in this position, ask your partner to read the following script out loud. Ask them to read it with feeling and emotion, in a calm,...

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Motivating Employees: Understanding Mind Management Part 4 of 6

 Your mind will move your body in the direction of your dominant thought. Your mind will find a way to move your body in the direction of your thinking, in the direction of your focus.   You saw this to a large extent in the previous exercise but I’d like you to think about it a little further.  When you drive past the beach on a beautifully sunny summers day, I’m willing to bet you have let your eyes wonder from the...

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