Employee Behaviour can batter the bottom-line

Employee Behaviour can batter the bottom-line

Behaviour is defined in the World English Dictionary as ‘a manner of behaving or conducting oneself’. Staff behaviour in the corporate sense can be defined as ‘conduct by employees’, i.e. what employees do. This conduct leads to a company developing a unique atmosphere, which results in a specific modus operandi. The effect of employee conduct on the success of the business cannot be overstated. It is, after all, the employees who are...

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Reasons training programmes fail.

Realistically, if you’re a salesperson, consultant, trainer or speaker, there are only 8 weeks left of 2011 to make your target. That’s right! 8 weeks. It’s also around this time of the year that companies start with countless excuses why they can’t sign off on the proposal, the deal, the training programme – and one of the popular ones when it comes to training is that employees are about to go on leave in December and therefore...

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How can Coaching lead to creating high performing employees? Part 4 – When to Coach.

The most critical part of any manager – employee coaching programme, is knowing when to start. And how to start. The old adage “when the student is willing, the teacher will appear” definitely applies here. No-one likes being “pushed” or “showed up”. Nobody likes to lose face, so the engagement phase of coaching any employee needs to be handled with care and respect. In Part 4 of this series, I’ll...

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