How can you become a Savvy PA?

More and more often, as companies cut costs and downsize in a post-recession economy, the Professional Assistant is being tasked with managing multiple relationships. Not only this, but the latest trends indicate that PAs are given more and more responsibility in terms of managing relationships and keeping team morale high. This one day training programme aims to equip PAs at every level of the organization with fool-proof ways of building and...

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Your Body – the Universal Language

I’ve just returned from speaking at several conferences in Iran, a country where all my presentations were simulcast in Farsi as I only speak English and Afrikaans. What made the experience really compelling though was the realization that despite the possible difficulties presented by verbal exchanges, body language is universal. I made great connections both from the stage and from interactions with all the delegates after my...

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Become a Corporate Mentalist when interviewing new Employees.

Understanding people and their “natural” (or thrust) behaviour style can go a long way to helping HR professionals streamline the recruitment of new employees. Research shows that poor behavioural fit with existing team members can lead to conflict and a significant drop in team and individual performance. So it’s a good idea to be able to interview not only for ability and attitude, but also for behavioural fit. The following sample job...

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10 Mistakes Bad Leaders make

The Harvard Business Review recently published the findings of research relating to effective Leadership traits. After scrutinising the leadership traits of 11 000 leaders, and isolating the worst performing 10%, Jack Zenger and Joseph Folkman found the 10 most common leadership shortcomings. These are ranked according to the size of the difference between successful and unsuccessful leaders’ scores. Successful and failed leaders...

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