Still hanging in there?

Still hanging in there?

How have your New Year’s resolutions been holding up? If you are or if you’re already looking for the next thing you want to try out for 2015, consider the following: Get to know your customers and clients better. You might think you know them and what they want and need pretty well already, but think about your other goals. It might put what you think you know about the people you want to please most into perspective. Is one your other...

Read More

Happy 2015!

Happy 2015!

This is probably what your Facebook feed was filled with. What probably also filled up your newsfeed was the “new year, new me” posts and tons of New Year’s resolutions. You probably even made a few yourself. One resolution you should seriously consider for the new year and business is working with key company data throughout the year. If you do not have the time, you should consider making some in your busy schedule or working closely...

Read More

How unthinking people can make – or break – your day.

In a business environment where everyone wants to streamline their business, cut costs, reduce the headcount but still remain in business, I often find that those decisions – fiscally astute as they might be – backfire. Yesterday I called the SABC about my TV license. (For my international readers: All South Africans are required by law to be in possession of a license in order to own a TV. This has to be paid annually in order to...

Read More

The changing face of Teambuilding.

I often get asked by industry publications if I’d like to write editorial or articles for them. When I agree, they want to charge me a fee because they feel that my article will constitute “marketing”. The real message behind this practice though, is not that they want to charge me for marketing, but they are willing to place anyone’s contribution if they are willing to pay. Irrespective of the author’s experience...

Read More