Behaviour is defined in the World English Dictionary as ‘a manner of behaving or conducting oneself’. Staff behaviour in the corporate sense can be defined as ‘conduct by employees’, i.e. what employees do. This conduct leads to a company developing a unique atmosphere, which results in a specific modus operandi. The effect of employee conduct on the success of the business cannot be overstated. It is, after all, the employees who are...Read More
How can Coaching lead to creating high performing employees? Part 5 – 2 Critical Factors in Coaching.
Before employees can be coached, you need to create a climate within which employees will feel encouraged to learn, to try new things and to attempt more challenging tasks. The following three keys will help to empower them to live out the coached content. In the 5th and last part of this blog-series on Coaching, I’ll look at two critical keys that open the door to successfully coaching employees and team-members. Share Information with...Read More
The most critical part of any manager – employee coaching programme, is knowing when to start. And how to start. The old adage “when the student is willing, the teacher will appear” definitely applies here. No-one likes being “pushed” or “showed up”. Nobody likes to lose face, so the engagement phase of coaching any employee needs to be handled with care and respect. In Part 4 of this series, I’ll...Read More
Surprisingly, managers do not coach their charges – well, not effectively anyway. In Part 2 of this series on Coaching as a function of Management we looked at the excuses managers use for not coaching. Even those managers who do coach, often do not have the skills. At least willingness is good start. In this, the 3rd part of my coaching series, I’ll share with you the skills managers need in order to be effective...Read More