Employee Behaviour can batter the bottom-line

Employee Behaviour can batter the bottom-line

Behaviour is defined in the World English Dictionary as ‘a manner of behaving or conducting oneself’. Staff behaviour in the corporate sense can be defined as ‘conduct by employees’, i.e. what employees do. This conduct leads to a company developing a unique atmosphere, which results in a specific modus operandi. The effect of employee conduct on the success of the business cannot be overstated. It is, after all, the employees who are...

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How to mediate a Staff Dispute.

How to mediate a Staff Dispute.

In a dispute between staff members, attitudes tend to get in the way of resolving the issue. People base their actions on perceptions and ego, rather than the facts of the case or the issues at hand. Different behaviourial styles will also influence the tone, pace and nature of the dispute, with Amiables and Analyticals tending to avoid and back away from the dispute. This action leads the dominant styles (Drivers and Expressives) to believe...

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Corporate Culture – The Economist reports.

A company’s culture is the environment created by the priorities it sets. Sometimes those priorities are made explicit: in a company’s formal mission statement, for example, or in the structure of the organisation and the power given to different departments and functions. Sometimes they are implicit: what the Financial Times once called “the large number of unspoken assumptions and beliefs which managers in the organisation share about...

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