communication

Getting back to Communication Basics

Isn’t technology wonderful? I can sit in my office all day (when I’m not speaking to an audience) and communicate to my heart’s content with the entire world via my blog, e-mail, twitter and Skype. My wife doesn’t understand this – she doesn’t understand that I would rather do it this way than use the more traditional method of picking up the phone and calling someone.

Of course I have a valid reason – I spend most of my time in front of audiences where I can’t answer the phone so I want to make people used to communicating with me in other ways. But what’s your excuse?

2 Million e-mails per second - most of which will be read on the toilet.

Unbelievably, I watched as a guy at gym this morning was conducting his #1 toilet business while speaking on his mobile phone. I was astounded at his dexterity, but I was even more flummoxed by the fact that the call couldn’t wait on the call of nature. I would have (as I suspect most other people would have) let the phone ring, picked up the voice mail, and returned the call. OK, maybe this guy is frugal and didn’t want to call back.

But it kind of got me wondering about communication....

Do You Really Know What Your Employees Think?

Recently I presented to a room full of corporate confernce organisers and meeting planners. I thought I'd stir debate by telling them what they don't know about their own industry, why conferences have become boring and don't deliver ROI. I told then what really goes on in the mind of the conference attendees. They were shocked and amazed!!

Then this week I found this article by John Baldoni (a leadership consultant, coach, and speaker) on the Harvard Business Review blog.

The Pew Research's News Interest Index for a week in July concluded that people surveyed were actually more interested in stories about Michael Jackson's death, as well as the economy and health care reform, than news media's coverage provided.

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