Cordialism: How the best companies lose their flavour.

Cordialism: How the best companies lose their flavour.

Why would a security company lose R 2 million per year to it’s own thieving employees and feel the need to develop a “culture of integrity”? Isn’t integrity a fundamental aspect for operating in that industry? This was t he intriguing question Erik was faced with when that was the brief from a client. It has everything to do with culture, and not necessarily dishonesty. Global research shows that a mere 21% of employees are fully...

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Commitment issues

Commitment issues

We all have that problem. A friend asks you to dinner and you say “maybe” or “I’ll let you know” to delay the disappointment. If you know you can’t do something, whether it’s in your personal time or at work, just say so. Biting off more than you can chew is a big problem. However, you sometimes need to work a bit harder or take on new seemingly impossible challenges in order for your business to grow and usually the process starts...

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Still hanging in there?

Still hanging in there?

How have your New Year’s resolutions been holding up? If you are or if you’re already looking for the next thing you want to try out for 2015, consider the following: Get to know your customers and clients better. You might think you know them and what they want and need pretty well already, but think about your other goals. It might put what you think you know about the people you want to please most into perspective. Is one your other...

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Company reputation comes down to only 1 person – Hospitals and Healthcare.

Company reputation comes down to only 1 person – Hospitals and Healthcare.

December was an interesting time for us in that it marked the birth of our twins Hayley and Casey on Christmas Day. And from a business culture perspective it meant we had to interact with one of the major hospital groups in South Africa. This again highlighted the fact that a brand is only as strong as the behaviour of one particular person. Being several weeks premature, the twins spent 17 days in NICU where we interact with several staff...

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Refocusing your energy

Refocusing your energy

Is micro managing less on your list of New Year Resolutions? Do you find yourself bogged down in paperwork? Do you have too many admin tasks that you need to personally handle on a daily basis? Well, then the time has come for you to focus on what truly matters to the organization and maybe hire a PA. You need to consider as management, how you can best spend your limited time each day. Periodically ask yourself if there is someone else in the...

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