October 2011
Reasons training programmes fail.
Submitted by Erik Vermeulen on Mon, 2011-10-10 15:33
Realistically, if you’re a salesperson, consultant, trainer or speaker, there are only 8 weeks left of 2011 to make your target. That’s right! 8 weeks.
It’s also around this time of the year that companies start with countless excuses why they can’t sign off on the proposal, the deal, the training programme – and one of the popular ones when it comes to training is that employees are about to go on leave in December and therefore won’t remember the training lessons and content when they return in 2012.
That’s rubbish.
5 Top Customer Service Skills.
Submitted by Erik Vermeulen on Tue, 2011-10-11 09:11
So the whole of Europe, Middle East, Africa and Asia have come to a virtual standstill while BlackBerry has a problem with their BIS servers. Let’s get real though – it’s not that major a problem.
It wasn’t long ago that all of our businesses survived without instantaneous global communication. Remember fax machines? Snail Mail? Pigeons? Messenger? New York still uses the largest “fleet” of messengers in the world.
On Twitter, my friend and attorney Paul Jacobson puts it in perspective, “I'm a little concerned about the anxiety level with the #BIS crash. It’s ok, really, the service will (probably) be restored. Go do some work.”
