How to mediate a Staff Dispute.

How to mediate a Staff Dispute.

In a dispute between staff members, attitudes tend to get in the way of resolving the issue. People base their actions on perceptions and ego, rather than the facts of the case or the issues at hand. Different behaviourial styles will also influence the tone, pace and nature of the dispute, with Amiables and Analyticals tending to avoid and back away from the dispute. This action leads the dominant styles (Drivers and Expressives) to believe...

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